Your order is dispatched through a reputed logistic partner (depending upon location). All orders are dispatched usually within 24 to 48 hours of receiving the order and take approximately 3-7 working days to reach your doorstep.
In case customers have not received their order but have received delivery confirmation from Ceylon Elements or our logistic partner via SMS or email, the customer is requested to inform Ceylon Elements within 48 hours of receiving their delivery confirmation (SMS).
A fee of LKR 250/= will be charged per island wide delivery.
Return Policy
No returns will be entertained, however if there is a discrepancy in your order, customers are required to inform Ceylon Elements within 48 hours of receiving their order. All details should be emailed to info@ceylonelements.lk
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